Shipping policy

Shipping Policy

Thank you for shopping with Bastards Outdoors. Each item is made to order, which allows us to reduce waste and offer unique designs without holding inventory.


Processing Times

All products are made to order.

Please allow 2–7 business days for production before your order ships. During peak seasons (holidays, sales, new drops), processing times may be slightly longer.

Once your order has been produced, it will be shipped according to the selected shipping method at checkout.


Shipping Times

Estimated shipping times:

  • Canada: 3–10 business days

  • United States: 5–12 business days

  • International: 7–21 business days

Shipping times are estimates and may vary depending on location, customs processing, and carrier delays.


Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may offer promotional free shipping during select events.


Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear.


Incorrect Addresses

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error, contact us immediately at bastardsoutdoors@gmail.com.


Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us at bastardsoutdoors@gmail.com and we will assist you in working with the carrier.

Bastards Outdoors is not responsible for shipping carrier delays once an order has left our facility.


Customs & Duties

International customers are responsible for any customs fees, import duties, or taxes required by their country.


Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging so we can resolve the issue.


Questions?

If you have any questions about your order, please contact us at:

📧 bastardsoutdoors@gmail.com

We appreciate your support of small business 🤍